Frequently Asked Questions

Q: Do I need an account in order to buy arabteam UI Kits and templates?
A: No, you don’t need an account. Simply add the product to the cart, go to the checkout, pay and we will direct you to the download page and we will send you an e-mail with the download links.


Q: I can’t find the e-mail with the download links that you guys sent. Can you help me?
A: Please write us at hello@arabteam.net and we will send you new links.


Q: I have a pre-sales question, how can I get in touch with you?
A: Please write us at hello@arabteam.net and we will answer any pre-sale question about our products in maximum 24h.


Q: How can I get an invoice?
A: Please send us an e-mail with your company info and we will send you an invoice.


Q: The product doesn’t work, how can I contact support?
A: You can get in touch with us at hello@arabteam.net.


Q: Do you provide refunds?
A: We don’t offer refunds as these are digital, non-tangible products. Please read carefully the information available about the product(s) before making a purchase.


Q: Do I need an account in order to buy products?
A: No, you don’t need an account. Simply add the product to the cart, go to the checkout, pay and we will send you an e-mail with the download links. but when you subscribe you will get special deals and offers and you will have all downloads in one place.


Q: I’ve downloaded a product, but I can’t open it, can you help?
A: All of our files are archived in a .rar or .zip format. You will need to download WinRAR (which is free) for .rar files in order to open the archives.


Q: How can I pay for these products?
A: If you are usually paying with PayPal, you can use it here to purchase products. If, however, you prefer paying with your credit card, you can do so through Paypal, a leading global payment platform.